Policy
Privacy
Effective 14 November 2026. Sound Maven (Oakville, Ontario) handles personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This page explains what we collect, why, and the choices you have.
What we collect
- Workshop sign-ups: your name, email, optional phone, age group, the workshops you're interested in, your experience, why you're interested and how you heard about us. For anyone under 18, a parent or guardian's name and email.
- Consent records: the wording you agreed to, when, and the internet address it came from, so we can show you asked to hear from us.
- Messages you send us: the contact form opens your own email app; we receive only what you choose to send.
- Client projects: details you share when booking studio, live or production work, and the files and records needed to deliver it.
How we use it
- To tell you about upcoming workshops, and to plan them around the interests people share.
- To reply to enquiries, quote, deliver and invoice the work you book.
- To keep the records funders, tax authorities and the law require.
We don't sell or rent personal information, and we don't use it for advertising.
Consent and unsubscribing
We email you only after you agree to it. Every workshop email has an unsubscribe link, and you can also email info@soundmaven.ca at any time to withdraw consent.
Where it's stored
Sign-up records are stored with Cloudflare, which hosts this website, and email is handled through Google Workspace. Both may store data outside Canada, including in the United States, where it is subject to local law. Access is limited to Sound Maven and protected by a password and secure sign-in.
How long we keep it
We keep workshop sign-ups until you unsubscribe or ask us to delete them, and client project records for as long as tax and funding rules require.
Your rights
You can ask to see the personal information we hold about you, correct it, or have it deleted, by emailing info@soundmaven.ca. We'll reply within 30 days. If you're not satisfied, you can contact the Office of the Privacy Commissioner of Canada.
Cookies
This website doesn't use tracking or advertising cookies.
Contact
Sound Maven, Oakville, Ontario · info@soundmaven.ca